The Division of Health Facilities Licensure and Certification is the Mississippi regulatory agency responsible for regulating and licensing hospitals, nursing homes, hospices, and other specialized care facilities.
This division is also responsible for certifying health care facilities for participation in Medicare and Medicaid programs. Since the division requires health facilities to be in compliance with state and federal standards, the level of care delivered is continually reviewed and upgraded so that patients and residents can be better protected from abuse and neglect.
For the Public
File a Health Facility Complaint
Please use the link below to file an online health facility complaint:
Online complaint filing is preferred, but you may also call the Health Facility Complaint Hotline: 1-800-227-7308.
Facility Incident Reports (FRIs)
Health facilities may not use the online complaint portal above to file a required incident report. FRIs must be sent to: FacilityReportedIncidents@msdh.ms.gov
Registered Nurses: Become a Paid NNAAP Evaluator
Registered Nurses (RNs) can help ease Mississippi's nursing shortage by becoming a paid evaluator for the NNAAP Skills exam so that more CNA candidates can become certified.
COVID-19 has negatively impacted the number of direct care workers, specifically certified nurse aides (CNA), across the state of Mississippi. The Mississippi State Department of Health is working closely with Credentia, our CNA testing provider, to increase opportunities for MS nurse aide candidates to become certified. Registered Nurses are key to the CNA certification process, functioning as Evaluators for the NNAAP Skills exam.
We are asking you to consider becoming an invaluable asset to building your nursing community through the administration of certification testing for nurse aides in Mississippi, with the opportunity to also earn extra income. Evaluators are needed in most areas, so please use the link below to contact Credentia to see whether your area has Evaluator openings, if your availability aligns with the current need, and how you can help.
Once you application is received, additional information regarding the position and the requirements will be sent to you by your state’s Program Coordinator at Credentia Services.
Thank you for your willingness to help get more Mississippi Nurse Aides certified!