Complaint
Facility
CHINA ROYAL
Date Of Complaint
06/06/2010
Complaint Type
Other
Complaint
I have eaten at China Royal Oxford on 4 occasions. On every occasion the all buffet items have not reach a temperature of comfort for eating the items. On my first & second visit it was just 3 to 4 items that I felt was not warm enough to eat. My last visit to China Royal Oxford was on 6/6/2010. Only 2 out 7 item I put onto my plate was near a warm temperature for eating. After my second plate I spoke with the cashier about the items on the buffet not being warm enough to eat. The cashier reply was more food was added to the buffet. I did not go back to the buffet after the cashier insisted that the food is now warm, since; she added food. So, my complaint is that the food on China Royal Oxford is not serving temperature for customer to eat.
Investigation Start Date
06/10/2010
InvestigationHistory
Called and spoke with mgr. regarding food temps. It had been previously discussed at an inspection about turning the steam table on early so food can remain hot. It takes the steam table time to get hot and facility was turning them on 30 mins prior to opening. Facility knows corrective procedure and not to use steam table for heating.
Date Of Resolution
06/10/2010
Enforcement Action
Corrective Action
Data Disclaimer
Data in this system come from two very different systems
Some inspections in the old system may be missing prior to July 2002
Day Care Centers & Youth Camps Inspections prior to June 2005
If in doubt about any facility, call the responsible health department
Data are for informational purposes, not enforcement