Complaint
Facility
CRACKER BARREL
Date Of Complaint
03/09/2008
Complaint Type
Complaint
My two friends and I eat Sunday lunch at this location at least once per month prior to going to the movies at Tinseltown. On Sunday March 9, 2008, we ate there about 3:30 p.m. I order the "St Patrick's" special, one friend ordered the "Uncle Hershels" breakfast, and the other friend ordered a steak dinner (whose specific name I don't recall). The breakfast food received was fine. However, of the other two dinners, the meats were lukewarm and the vegetables were rather cold. When the cold food was brought to the attention of the waitress, she apologized and said the kitchen help was in a "nasty mood." There was no offer to make the food over or to reheat the food. When paying for the meals, we could not find a manager to voice our concerns. We have received cold food at this particular Cracker Barrel location on several occasions in the past, also.
Investigation Start Date
04/03/2008
InvestigationHistory
I called the general mgr at the site & related to him the alleged complaint items stated by caller.
Date Of Resolution
03/09/2008
Enforcement Action
Unsubstantiated Complaint
Data Disclaimer
Data in this system come from two very different systems
Some inspections in the old system may be missing prior to July 2002
Day Care Centers & Youth Camps Inspections prior to June 2005
If in doubt about any facility, call the responsible health department
Data are for informational purposes, not enforcement